Food Safety Magazine - October/November 2018

functions, including:
• H&S, to pick up on tips and techniques, as they have a lot
of experience in behavior-based approaches to drive com-
pliance.

• Marketing, to help segment the workforce and develop targeted food safety messaging, taking into account deep culture, generations, job type, etc.

• HR, to help with developing and managing the continuing professional development of each employee, the competency framework, and the various training and learning activities required.

• HR, which usually has access to dedicated software packages and tools, as opposed to battling your way through an Excel spreadsheet when you can squeeze it in your busy schedule. HR support is also valuable when designing an effective reward system to reinforce desired food safety behaviors.

We need to do what we do better and smarter to optimize the return on investment and efforts. As Benjamin Franklin said, by failing to prepare, you are preparing to fail. So, by getting the antecedents right, we are setting the optimum conditions to get things right the first time and be as efficient as possible.

This is a continuous improvement journey; as the conditions and antecedents adapt to changes in the business, the toolbox provided in this article will be particularly useful. We are here to support you. Over to you! n

Bertrand Emond, M.Sc., M.B.A., is head of membership & training, Campden BRI. Julia Bradsher, Ph.D., M.B.A., is president and CEO, International Food Protection Training Institute. Laura Nelson is vice president, food safety and global alliances, Alchemy Systems.

References

1. U.S. Food and Drug Administration. Survey of Root Cause of Recalls (2009).

2. www.campdenbri.co.uk/training/globalfoodsafetytrainingsurvey2017. pdf; www.alchemysystems.com/food-production/resources/research/ global-food-safety-training-survey/.

3. Braksick, LW. Unlock Behavior, Unleash Profits, vol. 2 (McGraw-Hill., 2007)

4. Hofstede, G. Culture’s Consequences – Comparing Values, Behaviors, Institutions and Organizations Across Nations (Thousand Oaks, CA: Sage Publications, 2001).

5. Hemmerich, K, R Lewis. Fish Can’t See Water. How National Culture Can Make or Break your Corporate Strategy (John Wiley & Sons, 2013). 6. Lewis, R. When Cultures Collide (Nicholas Brealey Publishing, 1996).